Business Etiquette & Mindfulness
Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Human Resources | Personal Development | Professional Development
- Faculty:
- Mayra I. Alvarez, MHRM | Shannon T. White, MSW, LCSW
- Course Levels:
- Basic
- Duration:
- 1.2 Hours
- License:
- Expires 30 day(s) after program date.
Description
In today's fast-paced and interconnected workplace, success depends as much on how we show up as what we know. Business Etiquette and Mindfulness is a training designed to help professionals strengthen their communication, presence, and emotional intelligence. Participants will learn practical strategies to demonstrate professionalism, navigate workplace relationships with respect, and stay composed under pressure.
Through engaging discussions, real-world scenarios, and mindfulness exercises, this course helps individuals build the awareness and confidence needed to lead with empathy, manage stress effectively, and represent their organization with excellence. Whether you're an emerging professional or an experienced leader, this session provides actionable tools to enhance focus, foster collaboration, and create a more mindful, inclusive workplace culture.
Basic Course Information
Learning Objectives- Apply core principles of professional business etiquette in daily interactions
- Communicate effectively and respectfully in person, via email, and in virtual settings
- Practice mindfulness techniques to improve focus, emotional regulation, and decision-making
- Respond thoughtfully rather than react impulsively in challenging or high-stress situations
- Strengthen leadership presence through empathy, self-awareness, and composure
Major Subjects
- Communication
- Business Etiquette
Course Materials
| IMPORTANT_CPE Credit Instructions_Read Before Webcast_2025 Update (434.2 KB) | Available after Purchase | ||
| Business Etiquette & Mindfulness Training Takeaway Toolkit (4 MB) | Available after Purchase | ||
| Business Etiquette & Mindfulness Training Takeaway Handout (8.3 MB) | Available after Purchase | ||
Faculty
Mayra I. Alvarez, MHRM Related Seminars and Products
Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.
Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.
Shannon T. White, MSW, LCSW Related Seminars and Products
Shannon T. White, MSW, LCSW is a Speaker, Mental Health Therapist, Executive Coach and Consultant, whose personal and professional desire is to teach and develop professionals that advocate for and promote wellness as well as diversity, inclusion and the empowerment of disadvantaged people in the workforce and society. Shannon possesses over 20 years of professional experience in the field of Mental Health and Social Services, with over ten of those years focusing on the education and leadership development of mental health providers, executives, and entreprenuers.
Shannon has developed and facilitated numerous CEU programs, trainings and workshops on topics of mental health, Social Work, personal and professional development, and cultural competency. Shannon also served as Professor of Sociology/Social Work at Rowan College of Gloucester College and has served as an adjunct professor of Social Work at both Camden County College and Rutgers University- Master of Social Work Program. She obtained her B.A in Sociology at Lehigh University in Bethlehem, PA and her Master of Social Work Degree at Rutgers University- School of Social Work in Camden, NJ. Shannon is also working toward her Doctorate in Education, having completed one year of the program at Northcentral University.
Outside of her professional responsibilities, Shannon enjoys writing and spending quality family time with her awesome husband and four amazing children.
Dates
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Mon, Nov 17, 2025 - 10:00 AM to 11:10 AM EST
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Wed, Dec 03, 2025 - 2:00 PM to 3:10 PM EST
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Mon, Dec 15, 2025 - 10:00 AM to 11:10 AM EST
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Wed, Jan 07, 2026 - 2:00 PM to 3:10 PM EST
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Mon, Jan 19, 2026 - 10:00 AM to 11:10 AM EST
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Wed, Feb 04, 2026 - 2:00 PM to 3:10 PM EST
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Mon, Feb 16, 2026 - 10:00 AM to 11:10 AM EST
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Wed, Mar 04, 2026 - 2:00 PM to 3:10 PM EST
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Mon, Mar 16, 2026 - 10:00 AM to 11:10 AM EDT
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Wed, Apr 01, 2026 - 2:00 PM to 3:10 PM EDT
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Mon, Apr 20, 2026 - 10:00 AM to 11:10 AM EDT
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Wed, May 06, 2026 - 2:00 PM to 3:10 PM EDT
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Mon, May 18, 2026 - 10:00 AM to 11:10 AM EDT
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Wed, Jun 03, 2026 - 2:00 PM to 3:10 PM EDT
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Mon, Jun 15, 2026 - 10:00 AM to 11:10 AM EDT
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Wed, Jul 08, 2026 - 1:00 PM to 2:10 PM EDT
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Mon, Jul 20, 2026 - 11:00 AM to 12:10 PM EDT
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Fri, Aug 07, 2026 - 1:00 PM to 2:10 PM EDT
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Thu, Aug 20, 2026 - 11:00 AM to 12:10 PM EDT
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Tue, Sep 08, 2026 - 1:00 PM to 2:10 PM EDT
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Tue, Sep 22, 2026 - 11:00 AM to 12:10 PM EDT
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Thu, Oct 08, 2026 - 1:00 PM to 2:10 PM EDT
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Tue, Oct 20, 2026 - 11:00 AM to 12:10 PM EDT
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Tue, Nov 10, 2026 - 1:00 PM to 2:10 PM EST
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Fri, Nov 20, 2026 - 11:00 AM to 12:10 PM EST
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Tue, Dec 08, 2026 - 1:00 PM to 2:10 PM EST
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Mon, Dec 21, 2026 - 11:00 AM to 12:10 PM EST
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Fri, Jan 08, 2027 - 1:00 PM to 2:10 PM EST
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Wed, Jan 20, 2027 - 11:00 AM to 12:10 PM EST
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Fri, Feb 05, 2027 - 11:00 AM to 12:10 PM EST
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Mon, Feb 08, 2027 - 1:00 PM to 2:10 PM EST
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Mon, Mar 08, 2027 - 1:00 PM to 2:10 PM EST
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Wed, Mar 17, 2027 - 11:00 AM to 12:10 PM EDT
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Thu, Apr 08, 2027 - 1:00 PM to 2:10 PM EDT
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Tue, Apr 20, 2027 - 11:00 AM to 12:10 PM EDT
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Thu, May 06, 2027 - 1:00 PM to 2:10 PM EDT
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Thu, May 20, 2027 - 11:00 AM to 12:10 PM EDT
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Tue, Jun 08, 2027 - 1:00 PM to 2:10 PM EDT
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Tue, Jun 22, 2027 - 11:00 AM to 12:10 PM EDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For This course is designed for professionals at all levels—including managers, emerging leaders, and HR practitioners—who wish to enhance their professional presence, strengthen workplace communication, and promote mindfulness and respect in organizational culture
Original Recording Date 10/25
Yellow Book No
Course Developer Mayra I Alvarez, MHRM
Date Added to Catalog 10/25
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

