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Business Etiquette & Mindfulness


Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

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Not yet rated
Categories:
ACPEN Industry Institute |  Human Resources |  Personal Development |  Professional Development
Faculty:
Mayra I. Alvarez, MHRM |  Shannon T. White, MSW, LCSW
Course Levels:
Basic
Duration:
1.2 Hours
License:
Expires 30 day(s) after program date.

Dates


Description

In today's fast-paced and interconnected workplace, success depends as much on how we show up as what we know. Business Etiquette and Mindfulness is a training designed to help professionals strengthen their communication, presence, and emotional intelligence. Participants will learn practical strategies to demonstrate professionalism, navigate workplace relationships with respect, and stay composed under pressure.

Through engaging discussions, real-world scenarios, and mindfulness exercises, this course helps individuals build the awareness and confidence needed to lead with empathy, manage stress effectively, and represent their organization with excellence. Whether you're an emerging professional or an experienced leader, this session provides actionable tools to enhance focus, foster collaboration, and create a more mindful, inclusive workplace culture.

Basic Course Information

Learning Objectives
  • Apply core principles of professional business etiquette in daily interactions
  • Communicate effectively and respectfully in person, via email, and in virtual settings
  • Practice mindfulness techniques to improve focus, emotional regulation, and decision-making
  • Respond thoughtfully rather than react impulsively in challenging or high-stress situations
  • Strengthen leadership presence through empathy, self-awareness, and composure
     

Major Subjects
  • Communication
  • Business Etiquette

Course Materials

Faculty

Mayra I. Alvarez, MHRM Related Seminars and Products


Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.

Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.


Shannon T. White, MSW, LCSW's Profile

Shannon T. White, MSW, LCSW Related Seminars and Products


Shannon T. White, MSW, LCSW is a Speaker, Mental Health Therapist, Executive Coach and Consultant, whose personal and professional desire is to teach and develop professionals that advocate for and promote wellness as well as diversity, inclusion and the empowerment of disadvantaged people in the workforce and society. Shannon possesses over 20 years of professional experience in the field of Mental Health and Social Services, with over ten of those years focusing on the education and leadership development of mental health providers, executives, and entreprenuers.


Shannon has developed and facilitated numerous CEU programs, trainings and workshops on topics of mental health, Social Work, personal and professional development, and cultural competency. Shannon also served as Professor of Sociology/Social Work at Rowan College of Gloucester College and has served as an adjunct professor of Social Work at both Camden County College and Rutgers University- Master of Social Work Program. She obtained her B.A in Sociology at Lehigh University in Bethlehem, PA and her Master of Social Work Degree at Rutgers University- School of Social Work in Camden, NJ.  Shannon is also working toward her Doctorate in Education, having completed one year of the program at Northcentral University.
Outside of her professional responsibilities, Shannon enjoys writing and spending quality family time with her awesome husband and four amazing children.


Dates

Mon, Nov 17, 2025 - 10:00 AM to 11:10 AM EST
Wed, Dec 03, 2025 - 2:00 PM to 3:10 PM EST
Mon, Dec 15, 2025 - 10:00 AM to 11:10 AM EST
Wed, Jan 07, 2026 - 2:00 PM to 3:10 PM EST
Mon, Jan 19, 2026 - 10:00 AM to 11:10 AM EST
Wed, Feb 04, 2026 - 2:00 PM to 3:10 PM EST
Mon, Feb 16, 2026 - 10:00 AM to 11:10 AM EST
Wed, Mar 04, 2026 - 2:00 PM to 3:10 PM EST
Mon, Mar 16, 2026 - 10:00 AM to 11:10 AM EDT
Wed, Apr 01, 2026 - 2:00 PM to 3:10 PM EDT
Mon, Apr 20, 2026 - 10:00 AM to 11:10 AM EDT
Wed, May 06, 2026 - 2:00 PM to 3:10 PM EDT
Mon, May 18, 2026 - 10:00 AM to 11:10 AM EDT
Wed, Jun 03, 2026 - 2:00 PM to 3:10 PM EDT
Mon, Jun 15, 2026 - 10:00 AM to 11:10 AM EDT
Wed, Jul 08, 2026 - 1:00 PM to 2:10 PM EDT
Mon, Jul 20, 2026 - 11:00 AM to 12:10 PM EDT
Fri, Aug 07, 2026 - 1:00 PM to 2:10 PM EDT
Thu, Aug 20, 2026 - 11:00 AM to 12:10 PM EDT
Tue, Sep 08, 2026 - 1:00 PM to 2:10 PM EDT
Tue, Sep 22, 2026 - 11:00 AM to 12:10 PM EDT
Thu, Oct 08, 2026 - 1:00 PM to 2:10 PM EDT
Tue, Oct 20, 2026 - 11:00 AM to 12:10 PM EDT
Tue, Nov 10, 2026 - 1:00 PM to 2:10 PM EST
Fri, Nov 20, 2026 - 11:00 AM to 12:10 PM EST
Tue, Dec 08, 2026 - 1:00 PM to 2:10 PM EST
Mon, Dec 21, 2026 - 11:00 AM to 12:10 PM EST
Fri, Jan 08, 2027 - 1:00 PM to 2:10 PM EST
Wed, Jan 20, 2027 - 11:00 AM to 12:10 PM EST
Fri, Feb 05, 2027 - 11:00 AM to 12:10 PM EST
Mon, Feb 08, 2027 - 1:00 PM to 2:10 PM EST
Mon, Mar 08, 2027 - 1:00 PM to 2:10 PM EST
Wed, Mar 17, 2027 - 11:00 AM to 12:10 PM EDT
Thu, Apr 08, 2027 - 1:00 PM to 2:10 PM EDT
Tue, Apr 20, 2027 - 11:00 AM to 12:10 PM EDT
Thu, May 06, 2027 - 1:00 PM to 2:10 PM EDT
Thu, May 20, 2027 - 11:00 AM to 12:10 PM EDT
Tue, Jun 08, 2027 - 1:00 PM to 2:10 PM EDT
Tue, Jun 22, 2027 - 11:00 AM to 12:10 PM EDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For This course is designed for professionals at all levels—including managers, emerging leaders, and HR practitioners—who wish to enhance their professional presence, strengthen workplace communication, and promote mindfulness and respect in organizational culture
Original Recording Date 10/25
Yellow Book No
Course Developer Mayra I Alvarez, MHRM
Date Added to Catalog 10/25

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


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